Using the Remote Control Panel feature you can make changes to the Xerox multifunction printer (MFP) while sitting at a computer. The Remote Control Panel is a complete interactive, real time interface to the printer. With this tool you can make changes to settings just as you would if you were standing at the printer and using the interface at the machine. The Remote Control Panel can help the administrator program and troubleshoot the machine from their PC. Additionally, the remote control panel can be used to train users or simply walk them through a set-up. The Remote Control panel is available on ConnectKey printer / multifunction printer models.
Remote Control Panel enables a user to view and operate the MFP user interface (UI) via a Web UI without being present at the physical device. This capability has a variety of applications and benefits throughout a product’s selling cycle and use. It can be used to demonstrate the product to prospective customers, to facilitate customer training and to provide real-time customer support.
Remote Control Panel also significantly enhances the management and servicing of ConnectKey enabled MFPs. The user roles for this feature are defined as General User, System Administrator (SA), and the Authorized Service Representative or Customer Service Engineer (CSE), each having their appropriate levels of access and control. The Web UI provides a remote emulation of the device control panel in which both the hard and soft buttons are displayed and functionally operable on the client’s workstation. All user and administrator functions on the device can be accessed and operated remotely.
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